How Much Are You Overpaying for IT Helpdesk Seats?
Legacy IT vendors penalize your growth with per-agent fees that spiral as you add technicians. See your instant annual savings with Orbidex’s flat-rate company model.
How the Math Works
No inflated figures or fabricated ROI claims. Just simple mathematics.
Why does Orbidex charge per company instead of per seat?
Because IT support is a collaborative company-wide function. Penalizing companies for adding part-time IT helpers, facility managers, or junior technicians creates shadow communication channels and slows down resolution times.
Are there limits on end users submitting tickets?
Zero. All plans include unlimited end users submitting tickets via email, web portal, or QR code scan. You only choose the tier based on your IT team size and site count.
Do you charge extra for asset management?
No. Most helpdesk providers make you buy an entirely separate "ITAM" or asset management add-on. Orbidex includes native QR code generation, audit trails, and hardware passports standard.
Can we pay annually with standard invoice terms?
Yes. We issue commercial proforma invoices payable via ACH, domestic wire, or international SWIFT with Net-15/30 terms. Email support@orbidex.app for procurement paperwork.