The All-in-One IT Command Center Built for the Solo IT Hero.
Running all company tech by yourself? Stop being interrupted by Slack DMs, sticky notes, and lost laptop spreadsheets. Orbidex unifies ticketing, QR code asset tracking, and documentation in one 10-minute setup.
Reclaim 10+ Hours Every Week
You shouldn't need a 5-person IT department to have professional ticketing and hardware accountability.
The Solo IT Struggle
- Constant interruptions from WhatsApp, Slack DMs, and hallway shoulder-taps.
- Lost track of who has which laptop, spare monitor, or test device.
- Jira & ServiceNow are too bloated, complex, and cost hundreds per user.
- No proof of your workload or resolution speed when management asks.
The Orbidex Way
- One clean employee portal that organizes and prioritizes requests automatically.
- Printable QR code stickers for laptops, monitors, and docks with smartphone scanning.
- Lightning-fast vanilla web interface that launches in under 10 minutes.
- Real-time SLA countdowns and CSAT feedback to prove your value to leadership.
Built Specifically for 10–50 Employee Operations
Everything you need to run your department like a well-oiled machine.
Printable QR Asset Stickers
Generate sheets of QR labels directly from Orbidex. Scan with your phone camera to see serial numbers, warranty, and repair history on the spot.
Zero-Friction Helpdesk
End users submit tickets in 3 clicks. Automated routing assigns categories and SLA timers so nothing falls through the cracks.
Onboarding Checkout Kits
Bundle a laptop, charger, monitor, and mouse into a single checkout kit. Assign all gear to a new hire in one quick scan.
Self-Service Knowledge Base
Publish internal guides for Wi-Fi, printer setup, and password resets. Deflect up to 40% of repetitive questions automatically.
Grounded AI Copilot
Ask Orbidex AI to summarize lengthy ticket threads, pull asset history, or draft step-by-step user replies instantly.
SLA Timers & CSAT
Prove your efficiency with automatic resolution timers and post-ticket satisfaction ratings that show leadership your impact.
Flexible SMB Pricing That Fits Your Budget
No per-agent penalties. We issue standard commercial invoices payable by direct bank transfer or cheque.
Solo Essential
- ✓ 10–25 Employees
- ✓ Helpdesk Ticketing
- ✓ Asset Inventory & QR Codes
- ✓ Knowledge Base
- ✓ Free CSV Data Migration
Solo Growth
- ✓ 25–40 Employees
- ✓ SLA Countdowns & CSAT
- ✓ Checkout Kits & Loaners
- ✓ AI Assistant Integration
- ✓ Microsoft Teams Support
SMB Multi-Site
- ✓ 40–50+ Employees
- ✓ Multi-Branch Locations
- ✓ Full ITSM Operations
- ✓ Automated Routing Rules
- ✓ Priority Concierge Setup
Frequently Asked Questions
Straight answers for busy IT professionals.
How hard is it to migrate from our current spreadsheet?
It takes zero effort. During your 14-day free pilot, our technical team will personally format and bulk-import your existing hardware inventory and employee lists for free. Just email your spreadsheet to support@orbidex.app.
Can our accounting team pay via bank transfer or cheque?
Yes. We issue official commercial invoices with Net-15 or Net-30 payment terms payable via international/domestic wire transfer (ACH, SWIFT, SEPA) or corporate cheque.
Does Orbidex work on mobile for scanning QR codes?
Yes. Orbidex is an installable Progressive Web App (PWA). You can scan any asset QR label directly using your iPhone or Android camera to pull up device records instantly.
What happens after the 14-day trial?
You can choose a plan that fits your exact budget or pause anytime. Your data is never held hostage—you can export everything to CSV at any point.