Why choose Orbidex over education-specific helpdesks like IncidentIQ?

IncidentIQ and Freshservice charge aggressive per-device or per-student fees that penalize 1:1 school rollouts. Orbidex provides flat school pricing with UNLIMITED assets, saving school districts $20,000 to $50,000 every year while delivering lightning-fast smartphone QR checkout.

Can we import our existing hardware inventory from Google Workspace Admin Console?

Yes! Export your Chrome OS device list to CSV from Google Admin. You can import it directly into Orbidex or email it to support@orbidex.app and our team will format and ingest your serial numbers, OU tags, and MAC addresses for free.

Does Orbidex support School District Purchase Orders (Net-30)?

Yes. We accept standard municipal and district Purchase Orders (PO), Net-30 invoice terms, and payment via ACH direct deposit, wire transfer, or district check.

K-12 & Higher Education IT

Student Chromebook & Device Fleet Tracking Without Per-Device Taxes

Distribute 2,000 to 50,000+ student Chromebooks, iPads, and carts with zero per-asset fees. Instant smartphone QR check-in/checkout, teacher repair ticketing, and rapid summer audit mode on flat school district pricing.

Start 14-Day District Pilot Request District RFP / Quote

Built Specifically for School IT Operations

Eliminate device loss, speed up classroom distribution, and keep your tech budget under control.

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4-Second QR Check-In / Check-Out

Scan student ID card + scan Chromebook sticker with any smartphone or tablet camera. No barcode gun drivers, no workstation tethering. Perfect for beginning-of-year rollouts.

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Zero Per-Asset Penalties (Unlimited)

Legacy vendors charge $1 to $3 per student device per year. On a 10,000 Chromebook fleet, that's $10,000 to $30,000 in waste. Orbidex Pro & Enterprise include unlimited assets.

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Summer Audit & Batch Returns

Rapidly verify student returns in June. Flag cracked screens, missing chargers, or damaged keyboards in one tap. Automatically generate missing asset reports grouped by homeroom or grade level.

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2-Tap Teacher Repair Tickets

Place a weatherproof QR label on each laptop lid. Teachers or students scan the code to report broken keys or battery issues directly—pre-linking the exact serial number and room.

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Loaner & Replacement Pool

Instantly assign a temporary loaner Chromebook while a broken unit is in repair. Track loaner return deadlines and maintain strict chain of custody without spreadsheets.

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Net-30 District Purchase Orders

We work seamlessly with district finance offices. Pay via approved school board Purchase Orders (Net-30), ACH/Direct Deposit, or municipal wire transfers.

District Technology Desk

Migrating from IncidentIQ, Freshservice, or Spreadsheets?

Export your device serial numbers, student rosters, and OU structure from Google Admin or your current ITAM. Email the CSVs to support@orbidex.app. Our education solutions team will sanitize your asset tags, configure school buildings, and spin up a dedicated 14-day district trial within 24 hours.

Email CSV to support@orbidex.app →

Frequently Asked Questions for School IT Directors

Everything you need to know about piloting and rolling out Orbidex across your campuses.

Can we print custom QR asset stickers for our student laptops?

Yes! Use our built-in Free Avery 5160 QR Sticker Generator or export your tags to print on industrial vinyl sticker paper. Scanning the sticker instantly opens that Chromebook's live digital passport.

Can students submit tickets without Active Directory or Google login?

Yes. Scanning the QR code on the Chromebook allows students or classroom teachers to submit a repair request in two taps without requiring user accounts or passwords.

Does Orbidex comply with student privacy policies (FERPA)?

Yes. Orbidex collects minimal required operational data (device serial, asset tag, room/building, assigned student identifier). We do not collect student personal records, browsing history, or biometric data.

Can we pay using our annual District Purchase Order (PO)?

Yes. We provide official W-9 vendor packets, certificates of insurance, and accept Net-30 purchase orders with payments via check or ACH. Email your PO to support@orbidex.app.